Shipping Terms

Order Cancellation

We accept order cancellations before the product is shipped or produced. 

Shipping Order

When you place an order on the JYX website, you will receive a shipping info email from jyxspeaker.com to your email. Orders will ship within 48 hours of processing payment. Orders can be delayed due to verification or the time the order has been placed. 

Delivery Time For Each Location

Location

Shipping Cost

Shipping Time(business day)

United States

free

2-4 Days

Canada

free

2-4 Days

United Kingdom

free

2-4 Days

Japan

free

2-4 Days

Europe

free

2-4 Days

Australia

free

4-6 Days

*Free Shipping for the above location.
*We temporarily do not ship to countries outside the form.

Tracking

You will receive your tracking information in the email we send you after the product is shipped.

Delivery Time Exceeded

If your order is delayed, please contact us via email support@jyx.online, we will check the situation with the transportation company in time. 

We are not responsible for lost or stolen packages that have been marked as delivered by the carrier. If your package has been lost or stolen, we recommend that you contact the carrier and report the issue to them or call the police.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. A daytime telephone number for all orders is strongly recommended to include when you place the order. Occasionally packages are returned to JYX as undeliverable. When the carrier returns an undeliverable package to JYX, please contact us to make arrangements for reshipment.

The 13 continental U.S. states will not serve at this time:

  • Armed Forces - Americas

  • American Samoa

  • Armed Forces - Europe/Africa/Canada

  • Armed Forces - Pacific

  • Connecticut

  • Federated States of Micronesia

  • Maine

  • Massachusetts

  • New Hampshire

  • New Jersey

  • Puerto Rico

  • Rhode Island

  • Vermont

  • Virgin Islands

About Tax

We offer local shipping so there will be no customs fees on our orders.