Warranty Policy
We provide the following warranty policy to ensure your satisfaction with our products.
Warranty Coverage: Our products are warranted under normal usage conditions.
Warranty Period: All products are entitled to 6 months of free warranty.
Non-Covered Situations: The following situations are not covered by warranty: Damage caused by human factors, accidental drops, intentional damage, etc. Unauthorized repairs or modifications. Use of the product in a manner not in accordance with the instructions. Damage caused by force majeure such as natural disasters. Misuse or use beyond the designed purpose of the product.
Warranty Procedure: If you require warranty service, please contact our customer service team and provide the proof of purchase along with a detailed description of the issue. Our customer service team will guide you through the subsequent steps, which may involve sending the product to us for inspection. Once it is confirmed to be covered by warranty, we will provide repair or replacement services.
Disclaimer: To the extent permitted by applicable law, this warranty policy excludes any other express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. This warranty policy does not exclude or limit any consumer rights mandated by applicable law, nor does it exclude or limit liability for death or personal injury caused by our negligence or gross negligence. Please make sure to keep your proof of purchase and product packaging, as they will be important credentials when applying for warranty service.